Honolulu, HI   ♦  808.922.5665  ♦  800.462.7975   

Changing/ Cancelling Your Reservation

If you need to cancel or change your reservation, call us at 808-922-5665 or 800-462-7975 during business hours (08:00 AM to 05:00 PM) at least 24 hours before your scheduled sail (48 hours for reservations of 10 or more). You will need the reservation number (ends with WEB) so that our Reservations Specialist can find the reservation in our records. Worry not - they can search by name, too, but the reservation number makes the search much easier.

If you cancel your reservation before the 24 hour deadline (48 hours for a reservation of 10 or more), you will receive a full refund on your credit card, otherwise we must charge a 100% cancellation fee. However, if we must cancel a sail due to weather or other reasons, we will offer you seats on one of our other, equivalent price sails, or a full refund of the reservation purchase price.